Returns & Exchanges

At Melani the Label, we want you to feel confident and beautiful in your purchase; if your garment isn't the perfect fit, we offer easy returns for store credit within 14 days of delivery. Please ensure all items are returned in their original condition, unworn and with all tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully fold your garments and place them in their original packaging, ensuring all security tags and labels remain intact.

3

Ship It Back

Purchase a shipping label through our portal or your preferred courier and drop the package off at your nearest postal hub.

4

Receive Store Credit

Once our quality control team inspects and approves your return, you will receive a digital gift card via email to use on your next purchase.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing